THE FRANKLIN LONDON - STARHOTELS COLLEZIONE, London – A Smart Stay in the City
About the Hotel
Rooms & Suites
The Franklin London offers 35 rooms and suites, including the 62 m^2 Presidential Suite with views of Egerton Gardens. Rooms feature Frette linens, Samsung Smart TVs, and Penhaligon's toiletries. The Garden Suite includes a minibar, walk-in closet, and marble bathroom. Executive Suites overlook Knightsbridge with velvet furnishings and mirror TVs. Superior Rooms have Simmons beds and pillow menus.
Dining Options
The Franklin Restaurant, led by Michelin-starred Chef Alfredo Russo, serves modern Piedmont cuisine with seasonal ingredients. The intimate 30-seat space overlooks Egerton Gardens. The Franklin Bar, styled like a 1920s Gatsby lounge, offers classic cocktails and champagne. Afternoon tea includes themed pastries like fig mousse and red chocolate lipsticks.
Leisure & Wellness
The hotel has a 24-hour fitness center and a hammam (Turkish bath). Guests can book a Cocktail Masterclass or drive classic cars arranged by the concierge. The Library hosts private events for up to 20 people, with stone floors and an English fireplace.
Location & Transport
The Franklin is in Chelsea, a 5-minute walk from Harrods and the Victoria & Albert Museum. South Kensington Station (Piccadilly Line) is 10 minutes away, with direct links to Heathrow Airport. Nearby landmarks include Hyde Park (2 km) and the Science Museum (500 m).
Services & Amenities
Les Clefs d'Or concierges arrange experiences like classic car tours. The hotel provides 24-hour room service, complimentary Wi-Fi, and shoe-shine service. Meeting rooms include projectors and high-speed internet. Pets under 40 lbs are allowed for a £40 fee.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Wi-Fi
- No parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Lift
- Currency exchange
- Hairdresser
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Board games
- Children's menu
Spa & Leisure
- Leisure/ TV room
- Spa centre
- Turkish bath
- Steam room
- Pedicure
- Manicure
- Waxing
- Facial
- Treatment room
- Beauty treatment
- Back massage
- Head massage
- Full body massage
- Foot massage
- Make up services
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Dressing area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Parquet floor
Location
Guest Ratings & Reviews
My stay at the hotel was amazing! The rooms were fabulous and extra clean, perfect for our days in the city, although we could hear some noise from upstairs. Everything felt super fresh and spotless. The service was top-notch, with immediate hospitality, even offering us espressos and guiding us to the spa before our city adventures. The location was ideal, allowing us to explore all that London has to offer easily. The dining experience was good but could have been improved with a few more basics. Overall, a fantastic stay with minor room for enhancement.
I had a wonderful stay at this hotel. The rooms were beautifully appointed and extremely comfortable, creating a fresh and clean ambiance. The service was top-notch, with staff going above and beyond to ensure a pleasant experience. The location was ideal, offering easy access to major London landmarks and shopping districts. The dining experience was interesting with a variety of menu options. However, the pricing for certain items was a bit high.
I absolutely loved my stay at the hotel. The rooms were stunning, comfortable, and had everything I could possibly think of for a stay in the heart of London. The service was splendid - the staff were happy to engage in conversation and eager to please without being intrusive. The location was perfect, tucked away in residential Egerton Gardens but close to many landmarks. The dining experience was very interesting with many different styles of egg, pancakes, fruit, and bruschetta on the menu. Overall, a fantastic experience with a few minor drawbacks.
This hotel was an absolute gem! The peaceful room facing the garden felt like a haven; we could have easily moved in permanently. The cleanliness was impeccable, although the room was a bit too warm initially due to the high temperature setting before our arrival. The service was beyond exceptional and truly saved the day for us, from the warm welcome with espressos to the helpful housekeeper offering assistance around every corner. The location was perfect for our needs, with convenient transport links and proximity to museums and shopping experiences. The dining experience fell short of expectations, missing basic items and not quite justifying the price. Overall, a wonderful stay with a few minor hiccups.
I had a delightful stay at this hotel. The rooms were beautifully decorated and very spacious, and the bathroom was sparkling clean. The service was top-notch, with staff who were warm, charming, knowledgeable, and very helpful. The location was perfect for exploring all that London has to offer, and the dining experience, while not perfect, had kind and helpful staff.
The hotel is nestled in a lovely upscale neighborhood, close to many landmarks and offering a pleasant stay with comfortable and well-appointed rooms.